Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturer specializing in energy storage systems with a large-scale production facility and a team of over 800 people.
Can you supply OEM & ODM services?
Yes, we provide both OEM and ODM services. Please note that there is a minimum order quantity required for customized solutions.
How is the battery product shipped safely?
We work with long-term professional forwarders who specialize in battery logistics to ensure safe transport by sea or air.
What is the warranty period for your storage systems?
Our products come with a comprehensive warranty ranging from 3 to 10 years, depending on the specific model and application.
Why should we choose your energy storage systems?
We are an expert manufacturer of integrated systems, including PCS, Battery PACK, BMS, EMS, and transformers, ensuring seamless compatibility and high performance.
How do you provide after-sales support?
We have a team of 50 professional engineers providing 1-on-1 technical assistance. If necessary, on-site service can also be arranged.