Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in energy storage systems, including PCS, Battery PACK, BMS, EMS, and heating systems.
Can you supply OEM & ODM services?
Yes, we provide both OEM and ODM services, though a minimum order quantity (MOQ) is required.
How long is the warranty for your battery products?
Our warranty period ranges from 3 to 10 years depending on the specific model and requirements.
Can you ship battery products by sea or air?
Yes, we work with long-term professional forwarders who specialize in the safe international shipment of battery products.
How do you provide after-sales service?
We have 50 professional engineers providing 1-on-1 assistance. If necessary, on-site service can be arranged to solve technical issues.
How can I get a sample?
Please leave your contact information, and our sales manager will contact you shortly to arrange the sample process.