Frequently Asked Questions
In which industry sectors are the products mainly applied?
Our products are widely used in various sectors, including new energy power generation (solar, wind), industrial and commercial energy storage, household energy storage, grid peak shaving, and electric vehicle charging stations.
What after-sales services are provided?
We provide comprehensive technical support, product maintenance, repair, and after-sales training. Our technical team responds promptly to resolve operational issues and follows a strict policy for repairs or exchanges.
Is customization available?
Yes, we offer one-stop customization services. Based on project requirements like capacity and application scenarios, we handle everything from scheme design and prototype development to mass production.
Do the products meet international standards?
Quality and compliance are priorities. Our energy storage products have passed multiple international certifications, including IEC, UL, and CE, ensuring reliability in the global market.
What is the typical lead time?
Lead time depends on the order volume. Standard household systems usually take 2-4 weeks. Large-scale customized industrial projects may vary based on complexity.
How can I get a product quotation?
You can contact our team directly with your specific requirements, including capacity, application scenario, and order quantity. We will provide a detailed quotation promptly.