The appliances power is within the rated output range but cannot be used?
The power of the product might be low and needs recharging. Additionally, some appliances have peak start-up power higher than the rated power of the station.
Why is there a sound when using the power station?
The sound comes from the cooling fan or the SCM system starting up to maintain optimal operating temperatures.
How can we know the remaining usage time?
Please check the LCD screen; it will display the estimated remaining usage time based on current load when turned on.
How can we confirm the product is recharging?
When charging, the screen will display the input wattage, and the power percentage indicator will blink.
How should we clean and store the product?
Use a dry, soft cloth to wipe. Store in a dry, ventilated place at room temperature. For long-term storage, we recommend a 50% charge every three months.
Can we take this product on an airplane?
No, due to battery capacity regulations for air travel, this unit is not permitted on airplanes.