Frequently Asked Questions
Q: What are the main business areas of your company?
A: We focus on the energy storage and new energy fields. Our core business includes the R&D, manufacturing, and sales of energy storage-related products, including battery modules, BMS (Battery Management System), and energy storage inverters.
Q: In which industry sectors are the products mainly applied?
A: Our products are widely used in solar and wind power storage, industrial and commercial energy storage, household energy storage, grid frequency modulation, and electric vehicle charging stations.
Q: Does the company offer customization services?
A: Absolutely. We have a professional energy storage customization team. We provide one-stop customization for capacity, application scenarios, and functional needs, covering design, prototype development, and mass production.
Q: Do the products meet international standards?
A: Yes, our energy storage products have passed multiple international certifications, such as IEC, UL, and CE, ensuring reliability and applicability in the global market.
Q: What is the lead time for products?
A: For standard household systems, the delivery period is 2 - 4 weeks. Large-scale customized industrial projects may vary based on complexity.
Q: What after-sales services are provided?
A: We provide comprehensive technical support, maintenance, repair, and training. Our technical team responds promptly to ensure smooth operation of the energy storage products.