❓ Frequently Asked Questions
Q Are you a trading company or a manufacturer?
We are a professional manufacturer specializing in energy storage systems, established since 1998.
Q Can you provide OEM & ODM services?
Yes, we provide both OEM and ODM services, subject to a minimum order quantity.
Q How are battery products shipped?
We work with long-term professional forwarders who specialize in safe battery transportation by sea and air.
Q What is the warranty period for your systems?
Our standard warranty ranges from 3 to 10 years depending on the specific model and requirements.
Q Why should we choose your energy storage systems?
We handle the full production chain including PCS, Battery PACK, BMS, EMS, and heating systems, ensuring seamless integration and reliability.
Q How do you handle after-sales service?
We have a team of over 50 professional engineers providing 1-on-1 technical support. On-site service is also available if required.